Privacy policy
This is an English translation provided for convenience. The French version prevails in case of discrepancy.
PRIVACY STATEMENT
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SECTION 1 – PERSONAL INFORMATION WE COLLECT
By agreeing to Tiitoune Art's SMS marketing at checkout, by starting a purchase, or by signing up through our subscription tools, you agree to receive recurring text notifications (about your order, including abandoned-checkout reminders), SMS marketing offers and transactional texts, including review requests from us, even if your mobile number is on a national or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you want to stop receiving SMS marketing messages and notifications, reply STOP to any mobile message we send, or use the unsubscribe link provided in one of our messages. You understand and agree that other ways of opting out, such as using different words or requests, will not be treated as a reasonable means of opting out. We do not charge for the service, but you are responsible for any fees and charges for text messaging imposed by your wireless provider. Message and data rates may apply.
If you have any questions, text HELP to the number you received the messages from. You can also write to us at contact@tiitouneart.re for more information.
We may change any phone number or short code we use to run the service at any time. You will be notified when this happens. You agree that any message you send to a phone number or short code we have changed, including STOP or HELP requests, will not be received, and that we are not obliged to act on requests made in those messages.
To the extent allowed by applicable law, you agree that we are not liable for any failed, delayed or misdirected delivery of information sent through the service, for any error in that information, or for any action you may or may not take in reliance on the information or the service.
Your right to privacy matters to us. You can read our privacy policy at https://tiitouneart.re/pages/politique-de-confidentialite to see how we collect and use your personal information.
When you buy from our shop, as part of our buying and selling process, we collect the personal information you give us, such as your name, address and email address.
When you browse our shop, we also automatically receive your computer's internet protocol (IP) address, which gives us more detail about the browser and operating system you use.
Email marketing (where applicable): with your permission, we may send you emails about our shop, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you give us your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we assume you agree to our collecting it and using it for that purpose only.
If we ask for your personal information for another reason, marketing for example, we will ask you directly for your explicit consent, or give you the chance to say no.
How can I withdraw my consent?
If you change your mind after giving consent, and no longer agree to us contacting you, collecting your information or disclosing it, you can tell us by writing to contact@tiitouneart.re or by post to: Tiitoune Art, Saint-Denis, Réunion
SECTION 3 – DISCLOSURE
We may disclose your personal information if the law requires us to, or if you break our Terms of Sale and Use.
SECTION 4 – SHOPIFY
Our shop is hosted by Shopify Inc. They provide the online e-commerce platform that lets us sell our services and products to you.
Your data is stored in Shopify's data storage systems and databases, and in the general Shopify application. Your data is kept on a secure server protected by a firewall.
Payment:
If you pay through a direct payment gateway, Shopify will store your credit card details. This information is encrypted in line with the Payment Card Industry Data Security Standard (PCI-DSS). The details of your purchase transaction are kept for as long as needed to complete your order. Once your order is complete, the transaction details are deleted.
All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.
The PCI-DSS requirements help ensure that credit card data is handled securely by our shop and its service providers.
For more information, please read Shopify's Terms of Service here or its Privacy Policy here.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use and disclose your information as far as needed to carry out the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies about the information we have to give them for your purchase transactions.
For these providers, we recommend that you read their privacy policies carefully so that you understand how they will handle your personal information.
Keep in mind that some providers may be located, or have facilities, in a different jurisdiction from yours or ours. So if you decide to go ahead with a transaction that needs the services of a third-party provider, your information may then be governed by the laws of the jurisdiction where that provider is located, or where its facilities are located.
For example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, the information about you used to complete the transaction may be disclosed under United States law, including the Patriot Act.
Once you leave our shop's website or are redirected to a third party's website or application, you are no longer covered by this Privacy Policy or by the Terms of Sale and Use of our website.
Links
You may leave our website by clicking on certain links on our site. We accept no responsibility for the privacy practices of those other sites and recommend that you read their privacy policies carefully.
SECTION 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practice to make sure it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.
If you give us your credit card details, they are encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply additional standards generally recognised by the industry.
COOKIES
Here is a list of the cookies we use. We list them so that you can choose whether or not to allow them.
_session_id, unique session identifier, lets Shopify store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, lasts 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data held, expires at midnight (depending on the visitor's location) the next day. Counts the number of visits to a shop per unique customer.
cart, unique identifier, lasts 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, indefinite if the shop has a password, used to tell whether the current visitor has access.
SECTION 7 – AGE OF CONSENT
By using this site, you state that you are at least the age of majority in your state or province of residence, and that you have given us your consent to let any minor in your care use this website.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please check it often. Changes and clarifications take effect as soon as they are published on the website. If we change the content of this policy, we will tell you here that it has been updated, so that you know what information we collect, how we use it, and in what circumstances we disclose it, if any.
If our shop is acquired by or merged with another company, your information may be passed to the new owners so that we can keep selling products to you.
QUESTIONS AND CONTACT DETAILS
If you want to access, correct, amend or delete any personal information we hold about you, file a complaint, or simply get more information, contact our privacy compliance officer at contact@tiitouneart.re or by post to Tiitoune Art
[Re: Privacy Compliance Officer]
[Saint-Denis, Réunion]
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